Guest Home FAQ
Q: If I have to cancel, is my deposit refundable?
A: If you cancel your stay within 48 hours of your scheduled booking, you will receive a full refund. If cancellation occurs within 48 hours of your stay you will receive credit towards a future stay or a purchase at the gallery. Credit must be redeemed with-in one year of the original scheduled stay.
Q: Is this a bed and breakfast?
A: No, we do not provide food; however, your house will have the utensils and cooking supplies that you need to prepare meals, along with basic necessities like salt, coffee, creamer, cocoa, etc. Our Wine Tasting Room provides light food and beverages, check our seasonal hours.
Q: Where can we get food while staying at the Hurd Ranch?
A: Our onsite Wine Tasting Room serves food & beverages (check our seasonal hours here)
Other dining options are located 10 miles away in the historic town of Lincoln. The Dolan House services lunch 5 days a week.
The nearest grocery store is Wal-Mart in Ruidoso Downs, which is a 20 minute drive.
Q: Do the houses have internet access?
A: All properties, with the exception of the Wyeth Wing, are equipped with high speed wi-fi and DirectTV programming.
Q: How early can I check in? And when is check out?
A: Check in is after 3pm and check out is at 11am.
Q: Can I bring my pets to the houses?
A: With the exception of the Wyeth House and Apple House, we do allow pets in the homes for a fee of $20.00/pet, per night which is invoiced through Airbnb. Please do not leave your pet unattended.
Q: Do I need to bring supplies for the outdoor grills?
A: No, the grills are propane not charcoal and we provide all the necessary supplies.
Can I use one of your guest homes for a special event (ex. a wedding reception)?
A: Before booking any guest home with the intention of using it as a venue or setting for a special event, you must make a request for a Venue Rental so that we can discuss our policies and ensure that we are able to host your event comfortably. Contact us prior to booking.